Approved: SP Baranov YS

December 15, 2015

Published: December 15, 2015

SP Baranov YS registered as a legal entity under the laws of Russia, located at: 125319g. Ul. Chernyakhovskogo 2 kv.42. 77 svidelstvo number 017405936 issued 05.09.2014g, OGRN 314774624700327, p / s 408 028 100 000 000 52 136 ZAO “VTB 24″, Moscow, BIC 044525716 (the “Seller”) hereby offers to enter into a contract of retail purchase and sale of goods remote way – an Internet shop ARnouveau, placed at www.arnouveau.com (hereinafter – the “Agreement”), on the terms set out below.

This document, in accordance with paragraph 2 of Art. 437 of the Civil Code, has the status of a public offer in writing, addressed to capable individuals (hereinafter – the “Offer”).

A contract is concluded with the adoption of the proposal (acceptance of the Offer) by performing actions under the Offer, implies full and unreserved acceptance by you (the Buyer) all provisions of the Contract without any – any exceptions and limitations. Conditions of the Agreement are set out below.

 

The basic concepts used in the Agreement.

For purposes of this Agreement the following terms have the following meanings:

Buyer – capable person, place orders and purchase goods from the Seller through the online store «ARnouveau», for their personal, family, household and other needs not related to business activities.

Website – Website, located at http://www.arnouveau.com, the right to use (administration) of which belong to the seller, and that hosts the online shop Arnouveau.

Online shop Atnouveau or Shop Online – Internet service, located on the site, allowing buyers to purchase goods on the terms of this Offer.

Commodity – a garment accessory or other material value represented for sale on the Site.

Order – properly completed Purchaser form containing information about the goods they purchased, select the method of delivery and payment of goods sent to the Seller using the Site.

Pre-order or pre-order – Order buyer of the goods does not go on sale at the time of ordering

Registration on or Register – The buyer actions that facilitate its identification among other buyer to the seller in

Online store.

Members Area – Home site located at: www.arnouveau.com, on

which contains information on the order of the buyer.

 

1. General provisions.

1.1. Sale of goods to the Buyer governed by the laws of Russia, including the Civil Code of the Russian Federation, the Federal Law on February 7, 1992 № 2300-1 «On Protection of Consumers’ Rights, RF Government Decree of 27.09.2007 N 612″ On approval of rules of sale goods remotely ”

Government Resolution dated January 19, 1998 № 55 “On approval of sales of certain goods, the list of durable goods, which are not covered by the buyer on donating to him for the period of repair or replacement of a like product of the list of non-food products of good quality that can not be return or exchange for similar goods of other size, shape, dimension, style, color or configuration. ”

1.2. Making changes (additions) in this Offer, the Seller unilaterally. Customers notice to amend (add-ons) in this Offer shall be effected by the mandatory placement of the new edition of the Offer on the Site. All changes (additions) introduced by the Seller in this Offer shall take effect and be binding on all customers placing a new edition of the Offer on the Site. If you disagree with the changes the buyer’s offer is entitled to unilaterally terminate the Agreement. All applications, amendments and additions to this Offer are its integral and inalienable part.

1.3. Use of the Site implies necessarily complete and unconditional acceptance of the Buyer with this offer, otherwise the buyer will not be given the opportunity to place orders for goods.

1.4.​ Buyer agrees to transfer to the Seller and the Seller processing of your personal data (as provided in Section 11 of these Terms), and ordering information or to order, and agrees to abide by the Terms of sale of goods by filling in the boxes in the corresponding columns when you make a reservation online. Buyer hereby agrees and gives the seller the right to transfer their personal data specified by the buyer in order by express services and consents to the processing of personal data by those companies.

 

2. Product Info

2.1. Information about products available on the site and to deliver IP Baranova YA.S ..

2.2. All distributed Goods placed on the market in a proper way and do not violate any rights of third parties.

2.3. Rightholder entire text and graphics, photo and video images of the goods to be placed on the Site, is the seller. Buyer shall not use the above objects without the written consent of the Seller.

2.4.​ Information materials for products displayed on the Site, are for reference only and can not be taken as a guarantee of the availability of the described properties and characteristics of goods. For details on the goods the buyer can contact the seller by phone in Moscow: +7 (495) 691 25 65

 

3. Conclusion of the Agreement. Register on the site.

3.1. Use of the Site is the Buyer of the contract (the acceptance of this Offer) on the terms of this Offer. By using the Site Buyer acknowledges acquaintance with the terms of this Offer and other agreements posted on the website and regulates the relations between the Parties.

3.2. Buyer registration on the Site is carried out by sequentially the following acts:

Getting Acquainted with the terms of this Offer and other agreements governing relations between the Parties and posted on the Site registration on the site by filling out the registration form. After registration buyer gets access to all the resources offered by the Seller, as well as to the private office, which contains information on the committed and committed them to purchases. Access to Personal Account is carried out using the above Buyer login and password.

3.3.​ The buyer has the right to use the Site without registering on the site. In this case, the purchase of goods can be produced through call center by the phone numbers listed in Sec. 2.4

3.4. Regardless of the method of use of the site – with or without registration:

• Buyer represents and warrants that he is familiar with the terms of this Offer and other agreements governing relations between the Parties and posted on the Site.

• Buyer is responsible for the accuracy of the information provided by the seller.

3.5. Seller is not responsible for the accuracy and reliability of the information provided by the buyer at registration.

3.6. Buyer agrees not to disclose to third parties the login and password provided during registration. All the negative consequences associated with the loss of your login and / or password for personal account of the Buyer.

In the event of the Buyer suspicions about the safety of his login and password, or the possibility of unauthorized use by third parties, the Buyer shall promptly notify the Seller by sending an email to info@arnouveau.com or contact the seller by phone in Moscow: +7 (495) 691-25-65.

3.7.​ Seller reserves the right to unilaterally remove the account of the Buyer on the Site or restrict your access to the site of the Buyer without explanation.

 

Checkout.

4.1. ORDERING can be done in two ways: through the Site and through koltsentr. ORDERING koltsentr is through use of the Site and carried out under the conditions of this Offer.

4.2. ORDERING through the Site is done independently by adding the Buyer to purchase goods in the basket. When placing an order the Buyer fills all rows corresponding form.

4.2.1. ORDERING through the Site may be effected through My Account, or using the function quick purchase “Order in one click” without registration. When using the quick purchase “Order in one click” purchase history in the Dashboard is not saved.

4.2.2. Data transmitted by the Buyer include, but are not limited to the following fields: name of the Buyer or any other person receiving the order for the benefit of the Purchaser, the method and the delivery address of the order (including the name of the settlement on the territory of the Russian Federation, and zip code), payment method, contact phone the buyer.

4.2.3. For the execution of customer orders filled Order directs the Seller by pressing the corresponding button on the order form.

4.3. ORDERING through koltsentr by telephone: + 7 (495) 691-25-65. Ordering The buyer provides the operator koltsentra the following information:

• Marking, size, color, choose a product

• Last name, first name of the Buyer or any other person receiving the order for the benefit of the Buyer,

• method and delivery address of the order (including the name of the settlement on the territory of the Russian Federation, and zip code)

• payment method,

• telephone number of the Buyer,

• e-mail address (optional).

4.4.​ The purchaser shall be entitled to specify a person authorized by him to receive orders in the interests of the buyer. In this case, the power of attorney to represent the interests of the Buyer shall be deemed issued directly to a third party in order to claim. 1, Art. 185 of the Civil Code. In the case of advance payment the buyer ordered in the manner prescribed percentage points 6.3.3. and 6.3.4 of this Offer, the Seller shall be entitled to delivery of the goods, request a copy of the payment document to sell products.

 

Acceptance of the order by the Seller.

5.1. The order is accepted by the Seller after the buyer will receive an e-mail message in the Dashboard or an email, confirming the fact of acceptance of the order. The order shall be executed by the Seller within the time specified in Section 7 of this Offer, subject to fulfillment of obligations by the Purchaser for payment of goods. The seller must begin to fulfill the order until payment in case of payment of the goods in order to claim. 6.3.1 or 6.3.2.

In case of booking via call center, order is accepted after confirmation of the order by the operator koltsentra with the number of the Order or if the Purchaser has provided an email address, from the date of the Seller order confirmation by email.

5.2.​ Seller after receipt of order to the Buyer shall be obliged to call to confirm your order. Seller reserves the right to cancel the request of the Purchaser at the stage of confirmation by phone.

 

6. Terms of payment for goods.

6.1. The price of the goods listed on the site directly next to the product. Price of goods specified and shall be subject to payment in rubles one of the ways specified in 6.3 of the Offer. Product price includes applicable in accordance with current legislation of the Russian Federation taxes.

6.2. Seller has the right to unilaterally change the price without prior notice on the Product. However, the seller has no right to change the price of the ordered goods to the Buyer’s order after the order has been accepted by the Seller in the order specified in section 5 of the Offer.

6.3. Payment for goods can be one of the following methods chosen by the buyer:

6.3.1. cash at the time of delivery by courier upon delivery of goods to Moscow. When paying for goods with cash cashier’s check issued to the Purchaser and shipping documents. This payment method is not available for the regions that are not specified in this paragraph.

6.3.2. bank card at the time of delivery of the goods by courier upon delivery of goods to the city of Moscow. We accept the following credit cards: Visa, Visa Electron, MasterCard. This payment method is available only if the mandatory notice of the Seller on the selected payment method. Payment is made through the POS-terminal courier online store. Payment via POS-terminal eliminates credit card fraud Buyer. When paying for goods in this way will give the courier shipping documents, receipt confirming payment of the terminal, and a cashier’s check. When paying by credit card an additional fee is not charged.

6.3.3. credit card online when ordering. We accept the following credit cards: Visa, Visa Electron, MasterCard. Payments are made over a secure encrypted protocol TLS 1.0 directly to the processing center payment system Uniteler, which protects personal data. Seller does not, does not process or store credit card data.

6.3.4. bank receipt

6.3.5. bank transfer to the account of the Seller. When choosing this method of payment by the Buyer when ordering site system automatically invoice Buyer for payment with the details of the Site.

6.3.6. from a legal entity by bank transfer. Order for payment of the legal entity, must be sent by e-mail info@arnouveau.com details payer. Seller will invoice for payment to the details.

6.4. All non-cash payments to be made on the basis of 100% advance payment. The moment of payment is the moment of receipt of funds on account of the Seller.

6.5. When paying by credit card Order Buyer agrees to request the seller to provide a copy of two pages of the passport holder of a credit card – a turn with a photo and a copy of a credit card on both sides (card number must be closed, but the last four digits), according to the rules of international payment systems in order to verify identity of the owner and his eligibility to use the card. The passport may be presented for identification with the goods received, in the case of delivery of the goods by courier services in Moscow.

6.6.​ Seller reserves the right without giving a reason to cancel the Order, paid by credit card, in particular in case of failure by the Purchaser under the terms of section 6.5 documents. (by fax or e-mail as scanned copies), including when there is doubt about their authenticity, within 14 days from the date of ordering. The cost of the Order is returned to the card from which payment was made.

 

7. execution of orders and delivery

7.1. The seller delivers the goods only in the territory of the Russian Federation.

Goods in one order is delivered at the same time. At the request of the buyer of goods from several Orders can be formed in each shipment and delivered at the same time. Delivery times thus calculated from the date of the last order of the merged.

The moment of the transfer of ownership of the Goods to the Purchaser is the time of transfer of the goods, confirms the signing of shipping documents, subject to full payment of the goods. When you receive the goods buyer must carefully inspect the packaging of the goods and the goods themselves directly for defects. In the presence of stacking faults or goods buyer must make the act together with a representative of the courier service. Taking supplies and signing the shipping documents without comment, the buyer confirms the absence of defect.

In the absence of full payment of the goods, the goods are passed to the Buyer is not performed.

7.2. Delivery in Moscow and the Moscow region is carried out by courier Seller within three (3) working days after acceptance of the order by the Seller.

Delivery in Moscow and the Moscow region at the expense of the client if the cost of purchased goods exceeds 50 000rub, delivery is free.

7.3. Delivery to other regions of Russia (not specified in paragraphs 7.2., 7.3 of the Offer) made by Buyer’s choice of one of the courier services specified in the order form. Terms and delivery set selected by the Buyer by courier.

7.4.​ Seller is not responsible for any delay in delivery due to unforeseen circumstances that occur through no fault of the Seller, which could not be foreseen. Upon delivery of the goods by express delivery service specific time agreed upon directly with the representative of the courier service. If the Seller and / or representatives of courier services within three (3) days fails to contact the buyer by left them the coordinates, the order may be canceled and returned to the seller.

 

Products fitting.

8.1 Upon delivery of the goods by express services within Moscow Buyer has the right to carry out the fitting of the goods on the terms set forth below.

8.2 Before fitting buyer must carefully inspect the packaging of goods and directly the goods for defects. In the presence of stacking faults or goods buyer must make the act together with a representative of the courier service. Fitting can be carried out only in the premises of the Buyer, admitting the presence of the courier. Trying Goods indoors out of sight carrier, including, but not limited to, in offices with a check mode, in closed rooms, it is possible only after the advance payment in the amount of cost to try on the goods.

8.3 The maximum time the courier at the buyer – 20 minutes.

8.4 In the event that none of the supplied goods to the buyer for a fitting not fit, subject only to payment of the cost of delivery of goods to the amount of 300 rubles.

8.5 If in the process of fitting the Buyer damaged goods (including, but not limited to, broke, did puff, soiled, torn or caused other damage to goods), damage to the goods shall be subject to full payment.

9. The cancellation of the order. Return the goods of good quality.

9.1 Ordering online store ARnouveau can be canceled at any time prior to payment and delivery. To cancel the order must be reported by telephone koltsentra in Moscow: +7 (495) 691-25-65 or e-mail info@arnouveau.com. In case of refusal by the customer order, without trying, charged the full shipping cost – 300rub.

9.2 If the buyer refuses after fitting the order, he must compensate for the cost of delivery.

According to Article 9.3. 26.1 of the Law “On Protection of Consumers’ Rights, as well as claim 21 RF Government Decree of 27.09.07″ On approval of rules of sale of goods remote way “, the Buyer has the right to refuse the goods at any time before the transfer and after the transfer of goods – for 14 days.

According to Article 9.4. 25 of the “Consumer Protection” the consumer has the right to exchange not food appropriate quality for the similar goods at the seller from whom the product was purchased, if the specified goods have not approached under the form, size, style, a coloring, size or configuration. The list of goods of good quality, not to be exchanged, approved by the Government of the Russian Federation of 19.01.1998 №55, according to which can not be returned or exchanged, including the products of good quality:

• Personal hygiene items (combs, hairpins, hoops, hair curlers, wigs, hairpieces and other similar products);

• cosmetic products;

• Sewing and jerseys (Sewing and knitting underwear, hosiery);

• Articles of precious metals, precious stones, precious metals with inserts of semi-precious and synthetic stones, faceted gemstones;

• as well as other products, approved the above decision.

9.5 Return of goods of good quality is possible without giving reasons if goods were not in use, its presentation (packaging, seals, labels), consumer characteristics, and a document confirming the fact and conditions of purchase of this product (trade or cashier’s check ). Are non-refundable items purchased from other companies.

9.6 To return the Goods to the Buyer must make all of the following steps:

Carefully packaged goods (with all accessories and a full set of accessories are specified in the product) in the original packaging of the Seller; Fill in 2 copies of the application for the return of goods of good quality.

The statement shall specify the payment details for a refund:

1. Name;

2. Name of the beneficiary’s bank;

3. BIC of the beneficiary bank;

4. Bank account;

5. Current Account.

In case of payment by credit card in the application for refund specifies details of a bank card with which a payment return the goods.

 

1. Attach the original or a copy of the cash receipt or courier receipt as proof of payment mail parcels with the return of the goods.

2. When returning the funds necessary to inform passport details or attach a copy of the identity document (according to the situation of the CBR dated October 12, 2011 № 373-P “Regulations on order of cash transactions with banknotes and coins BANK OF RUSSIA IN THE RUSSIAN FEDERATION” )

3. Attach a trademark or a cashier’s check, completed application form provided by the seller, as well as a copy of the identity document, and send them to the Seller through a branch of the Russian Post with the order, indicating the full value of investments and the investment inventory of goods at the Seller: 123104, Moscow c. Malaya Bronnaya,. 4,

SP Baranov YS

 

9.7 Goods delivered in other regions of Russia, should be returned to the Buyer exclusively through EMC branch of Russian Post. Return the goods by other means is not permitted.

Goods delivered in other regions of Russia, should be returned to the Buyer exclusively through EMC branch of Russian Post. Return the goods by other means is not permitted.

9.8 Return of goods is carried out at the expense of the Buyer. Sending return the goods on delivery is not allowed. Buyer shall bear all risks associated with non-compliance with the order to return the goods.

9.9 When you return the goods of apropriate quality buyer returns the value of goods. The cost of of delivery of goods and to return the Purchaser is not compensated.

 

10. Claims for goods of inadequate quality or lack of goods in the parcel.

10.1 goods of inadequate quality is a product that has flaws and can not meet its functional qualities. Unlike the elements of design or decoration, as well as shades of colors of the goods from those stated in the description on the website is not a malfunction or dysfunction of the goods.

10.2 for a refund or exchange of goods of improper quality, the buyer must:

• Carefully pack the item for a refund (with all accessories and a full set of accessories given in the technical documentation on the product) in the original packaging of the Seller;

• Fill in the 2 copies of the application for the return or exchange of goods of inadequate quality or lack of goods in the parcel.

In the case of returned goods, the statement must indicate the payment details for a refund:

1. Name;

2. Name of the beneficiary’s bank;

3. BIC of the beneficiary bank;

4. Bank account;

5. Current Account.

In case of payment by credit card in the application for refund specifies details of a credit card with which a payment return the goods.

When filling out the application for lack of goods in sending the statement certainly applied certificate drawn up jointly with representatives of the Russian Post.

Attach the original or a copy of the cash receipt or courier receipt as proof of payment mail parcels with the return of the goods.

When returning the funds necessary to inform passport details or attach a copy of the identity document (according to the situation of the CBR dated October 12, 2011 № 373-P “Regulations on order of cash transactions with banknotes and coins BANK OF RUSSIA IN THE RUSSIAN FEDERATION”).

Attach a trademark or a cashier’s check, completed application form and a copy of the identity document, and send them to the Seller through a branch of the Russian Post with the order, indicating the full value of investments and the investment inventory of Products at ul. Malaya Bronnaya,. 4, in the name of PI Baranov YS

10.3​ In case of return of goods of inadequate quality or entangled article for the return postage will be refunded to you after the treatment. At the request of the Buyer or the Seller will exchange the product or return the paid value of goods.

Refunds:

11.1 In case the delivered Order proved inadequate quality due to manufacturing defects or damage in transit, the buyer has the right to return or exchange it for a similar product of good quality, subject to the availability of its stock, as well as demand gratuitous elimination of defects in the goods or reimbursement of expenses incurred by the Buyer to eliminate product defects. If similar goods of good quality is not in stock, the buyer can return the goods of inadequate quality or wait until the Purchaser necessary goods.

11.2 Claims for refund of a sum of money for the goods to be satisfied within 10 days of receipt of the Seller’s requirements (Art. 22 of the RF Law “On Protection of Consumer Rights”). Thus, within 10 days when customer returns will be refunded the amount of the product, and in the case of return of the goods of inadequate quality of the customer will be refunded the cost of the goods, together with the cost of delivery. Term funds are credited to your account depends on the terms established by the internal regulations of the relevant banks.

11.3 If there is a dispute about the causes of defects or the fact of the use of the merchandise and keep his presentation will be conducted an independent examination of the goods. Buyer has the right to participate in the quality control of goods and challenge expert opinion in court. Claims for refund of a sum of money for the product during the examination shall be met within 20 days from the date of request.

11.4 In order that the funds would be returned to the Purchaser requires that the item was sent using only the Russian Post.

11.5 In case of failure by the Purchaser of the Goods (returns) after made the payment and received his return to the Buyer of funds, regardless of cash or non-cash payment for goods will be carried out by transferring the appropriate amount to the Buyer’s bank account or by transfer to a bank card with which the payment was made the order, respectively.

11.6 Returns are based on a written statement indicating the name, details for the refund and only upon presentation of an identity document (passport or an equivalent document). Confirmation of payment to the provision of supporting documents is a prerequisite for the return of funds.

11.7 In the event of cancellation / partial cancellation of the Order, initiated by the Seller, refund the product price with a mandatory provision of the Buyer an e-mail indicating the payment details at the address info@dressone.ru from the email address specified when ordering.

 

12. Privacy and Personal Data Protection buyers.

12.1 When you register on the Site Buyer provides PI Baranov YS the following information: Name, Last Name, email address, phone number and address for delivery. This information Seller shall be entitled to meet its obligations to the Buyer.

12.2 When you register on the Site Buyer agrees to receive from the Seller mailings advertising and informational. These mailing contain information about upcoming events and other activities of the Seller, including promotional mailings and special offers. Mailing lists come in the form of an e-mail address and / or short message (sms) to the telephone number indicated by the Buyer during registration. Promotional materials may be submitted in the form of paper and printed materials and souvenirs, invest in Buyer’s order and delivered to the specified e-mail address in the form of letters and parcels.

12.3 The customer can choose the newsletter or to abandon it in the account settings in the Dashboard on the Site.

12.4 By submitting your personal data when registering on the site, the buyer gives the seller his voluntary consent to the processing and use of your personal data for the purposes defined by the Charter of the Seller and the Seller in order to promote their products and services in various ways, including through the implementation of automated analysis of personal data. Seller shall not disclose information received from customers to third parties except for agents and third parties acting on the basis of a contract with the Seller, and participating in the implementation of the obligations of the Seller to the Buyer. This consent may be revoked only if the notification of the Seller in the manner prescribed by the terms of this offer.

12.5 If the buyer does not want his personal data are processed, it must contact the service department of the buyer to the seller by sending an email to info@arnouveau.com. In this case, all the information received from customers (including on the login and password) is removed from the customer base of buyers and sellers will not have access to the Site and to place orders.

12.6 The seller is not responsible for information provided by Buyer on the site in a public form.

13. Pre-order.

13.1 The Purchaser may exercise Pre-order Items marked with a special icon on the Site, on the terms specified in this section. The foregoing provisions of the Offer applies to this section in terms of it not contrary.

13.2 Enabling Pre-order design is right, but not the obligation of the Seller. Pre-order is made in respect of goods presented by its manufacturers in seasonal shows their collections. Seller is not responsible for the failure to supply the goods on the conditions of pre-orders, if the manufacturer of the goods removed and / or do not put it on production. In accordance with Clause 1, Article. 157 of the Civil Code, the sale of goods under the terms of a pre-order is the deal with suspensive condition. Pre-order provides the Buyer the right of pre-emption of the goods in front of other customers (not pre-order) when you receive the goods on sale.

13.3 Equipment and other characteristics of the goods are subject to change.

13.4 The terms listed on the site as the timing of release of goods on sale are approximate and do not impose on the Seller’s obligation to transfer the goods on the conditions of pre-order by a certain date.

13.5 Cost of goods on conditions determined after pre-orders start in the production of goods. Seller shall notify the Buyer by e-mail notification in the Personal Area to start production of goods and specify its value.

13.6 The buyer is obliged to pay a deposit of 50% of the value of the goods within 10 (five) working days of receipt of notification of the Seller about the beginning of the production of goods. Advance payment made by wire transfer to the bank account specified by the seller.

13.7 The obligation to deliver the goods arises from the Seller within 10 (ten) days from the date of receipt of goods for sale.

13.8 The Purchaser may at any time waive pre-order. In case the Buyer has paid an advance for goods, but gave it up to the time of delivery, he must notify the Seller by sending at info@arnouveau.com disclaimer of prepaid goods. Refunds made to the bank account from which the advance payment was made.

14. Other terms and conditions

14.1 The relations between the Buyer and the Seller, the law of the Russian Federation.

14.2 In the event of a claim by the Purchaser, he should contact the service department of the buyer to the seller by phone or e-mail address of p.13.5.

14.3 All disputes arising from the parties will try to resolve through negotiations. When agreement is not reached, the dispute shall be referred to the judicial authority in accordance with current legislation.

14.4 Recognition of invalidity by a court of any provision of these Terms shall not entail the invalidity of the remaining provisions of the Terms.

For all inquiries, please contact the purchasing department

IE Baranov YA.S .:

by phone in Moscow: +7 (495) 691-25-65, on working days from Monday to Friday from 10:00 to 19:00

or e-mail: info@arnouveau.com

All notices shall be made in the manner prescribed in this Offer. All notices sent by e-mail are legally binding if they are made using the addresses specified in this Offer, order or registration form.